Buchner's Shipping & Fulfillment
The official Buchner's Bierhalle merchandise store is managed and operated by Day Dreams. Day Dreams handles merchandise order processing, fulfillment, shipping, and customer support.
Available fulfillment methods vary by product and are displayed at checkout before an order is placed.
In-Stock Merchandise
Buchner's merchandise that is currently available in-store is offered for local pickup.
Shipping is not currently available for these products unless a shipping option is specifically shown at checkout.
Pre-Order Merchandise
Eligible pre-order merchandise may be fulfilled through either:
- Local pickup at Buchner's Bierhalle, or
- Shipping to the customer's delivery address
The available options will be shown during checkout.
Pre-order merchandise is not immediately available for fulfillment. Orders will be fulfilled once the applicable merchandise becomes available to Day Dreams.
Local Pickup
Local pickup is available at:
Buchner's Bierhalle
1188 Edgewood Ave S
Jacksonville, FL 32205
There is no shipping charge for orders fulfilled through local pickup.
Customers should wait until they receive confirmation or pickup instructions before attempting to collect their order.
Shipping
Shipping is available for eligible merchandise, including eligible pre-order products.
Available shipping methods and charges are displayed during checkout before payment is completed. Shipping availability and cost may depend on the products ordered and the customer's delivery address.
Shipping charges shown at checkout apply only to products eligible for shipping.
Once an order is ready for shipment, Day Dreams is responsible for preparing and fulfilling the merchandise order.
Pre-Orders and Fulfillment Timing
Pre-order products are purchased before inventory is immediately available for fulfillment.
Any estimated availability or fulfillment timing provided on the product page represents the expected timeframe based on the information available at the time of purchase. Pre-order timing may change because of production, supplier, transportation, or other fulfillment delays.
If a significant delay affects an order, Day Dreams will make reasonable efforts to communicate updated information to the customer.
Mixed Orders
Different Buchner's products may have different fulfillment options.
For example, an in-stock product may be available only for local pickup while a pre-order product may be eligible for either shipping or pickup. The fulfillment options available for an order will be presented during checkout based on the products in the cart.
Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an address error is discovered, please contact Day Dreams as soon as possible. Once an order has been transferred to the carrier, changes may not be possible.
Lost, Damaged, or Incorrect Orders
If merchandise arrives damaged, is lost in transit, or differs from what was ordered, please contact Day Dreams through the website's Contact form.
Day Dreams may request photographs, tracking information, or other details necessary to investigate the issue.
Merchandise Customer Support
Buchner's merchandise fulfillment and customer service are provided by:
Day Dreams
4626 Appleton Ave
Jacksonville, FL 32210
mail@somniadiurna.com
+1 806-414-5533