All sales are final. Day Dreams does not offer cash refunds for change of mind, fit preference, or other ordinary returns.

However, eligible merchandise may be returned within the policy terms below for either a one-time size exchange or store credit.

Return Window

Return or exchange requests must be submitted within 14 days of delivery.

To begin a return or exchange, please use the Contact form on the Day Dreams website and include your order information and the reason for your request.

Eligibility

To qualify for an exchange or store credit, merchandise must be:

• Unworn
• Unwashed
• Unused
• Free from damage, stains, odors, or other signs of wear
• Returned with original tags and packaging where applicable

All returned merchandise is subject to inspection by Day Dreams.

No exchange or store credit will be issued until the returned item has been received and inspected.

Day Dreams reserves the right to reject a return that does not meet these conditions.

One-Time Exchanges

Eligible merchandise may be exchanged once for a different size, subject to availability.

Each eligible item is limited to one exchange only. Once an exchange has been completed, the exchanged item cannot be exchanged again or returned for store credit.

If the requested replacement size is unavailable, Day Dreams may offer store credit instead.

Store Credit

Instead of a size exchange, an eligible item may be returned for store credit.

Once store credit has been selected or issued, the return decision is final. The customer may not later request an exchange or cash refund for the same item.

Store credit will be issued only after the returned merchandise has been received and approved following inspection.

Return Shipping

Customers are responsible for all shipping costs associated with ordinary returns and size exchanges.

Original shipping charges are non-refundable.

Day Dreams is not responsible for returned merchandise lost or damaged while in transit to us. We recommend using a trackable shipping service.

Damaged, Defective, or Incorrect Orders

Day Dreams inspects merchandise before shipment and does not knowingly ship damaged or defective products.

If you nevertheless receive an item that is damaged, defective, or different from what you ordered, please contact Day Dreams through the website's Contact form as soon as possible.

We may request photographs or other information so we can evaluate the issue.

If Day Dreams determines that the product was damaged, defective, or incorrectly fulfilled, we will work with you to provide an appropriate resolution and will cover applicable return shipping costs when the error is ours.

Final Sale Items

The following are not eligible for return, exchange, or store credit:

• Sale or discounted merchandise
• Limited releases designated as final sale
• Personalized or custom merchandise
• Gift cards
• Items specifically marked Final Sale

These items are final upon purchase except where otherwise required by law.

Processing

After your return arrives, please allow reasonable time for inspection and processing.

If approved, your exchange or store credit will be processed after inspection.

Day Dreams does not provide cash refunds for ordinary eligible returns. If a monetary refund is issued because of an order error, defect, legal requirement, or other exceptional circumstance, processing times imposed by banks and payment providers may apply after Day Dreams submits the refund.

Policy Abuse

Day Dreams reserves the right to refuse returns, exchanges, or store credit where we reasonably believe the policy is being abused, including returns involving worn merchandise, altered merchandise, repeated exchange attempts, or fraudulent activity.