Shipping policy

Shipping Policy

Effective Date: August 21, 2026

Day Dreams currently ships within the United States. Orders are processed and shipped according to the terms below.

Order Processing

Most orders are processed within 3–5 business days.

Business days do not include weekends or holidays.

Certain preorder, made-to-order, limited-release, or specially designated products may require additional processing time. Where applicable, estimated timing will be communicated on the product page, during checkout, or separately to the customer.

Shipping Methods

Day Dreams may ship orders using USPS, UPS, FedEx, Shopify Shipping, or another appropriate carrier or service at our discretion.

The carrier and service used for a particular order may depend on destination, cost, package size, delivery timing, availability, or other operational considerations.

Shipping Rates

Shipping charges are generally calculated at checkout based on the order and available shipping services.

Orders totaling $100 or more qualify for free standard shipping within the United States unless otherwise stated.

Estimated Delivery

Once an order has been shipped, domestic delivery generally takes approximately 3–7 business days.

Delivery dates are estimates only and are not guaranteed. Carrier delays, weather, transportation disruptions, holidays, and other circumstances outside Day Dreams' control may affect delivery times.

Tracking

Tracking information will be provided when tracking is available for the shipping service used.

Please allow time after receiving your shipment notification for the carrier's tracking system to update.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an address error before your order has shipped, contact Day Dreams immediately through the website's Contact form. We will make reasonable efforts to update the address, but changes cannot be guaranteed once an order is being processed.

Once an order has been shipped to the address provided by the customer, Day Dreams generally cannot redirect, replace, or refund the order because the customer entered an incorrect or incomplete address.

If the package is returned to Day Dreams because of an incorrect or undeliverable address, the customer may be responsible for any additional shipping costs required to resend it.

Packages Marked Delivered

Once a carrier marks a shipment as delivered, responsibility for locating a missing or stolen package generally rests with the customer and the carrier.

Customers should check the delivery location, household members, neighbors where appropriate, and contact the carrier directly regarding a package that is marked delivered but cannot be located.

Day Dreams is not responsible for theft or loss occurring after confirmed delivery, except where otherwise required by law.

Lost or Delayed Shipments

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and circumstances outside Day Dreams' direct control.

If a package appears to be delayed or lost in transit, customers should first contact the carrier using the tracking information provided.

Day Dreams may provide reasonable assistance with carrier inquiries when possible, but we do not guarantee replacement, refund, or store credit for shipments lost or delayed by a carrier except where required by applicable law or expressly agreed to by Day Dreams.

Local Meetup

Day Dreams may offer local meetup for eligible customers and orders.

If this option appears at checkout, Day Dreams will contact you after purchase to arrange a mutually convenient public meeting location and time. Please do not travel to a meetup location until arrangements have been confirmed.

PO Boxes and Military Addresses

Day Dreams may ship to PO boxes and APO/FPO addresses when supported by the selected carrier.

Delivery options and transit times may vary for these destinations.

International Orders

Day Dreams does not currently offer standard international shipping through the website.

Customers outside the United States may contact Day Dreams through the website's Contact form to ask whether special international shipping arrangements can be made.

Any international shipment approved on a case-by-case basis may involve additional shipping charges, customs duties, taxes, brokerage fees, or other costs, which will generally be the customer's responsibility.